For Business Owners & Managers

Single-use plastics soon to be a product of the past?
More and more restaurants have opted out of using plastic straws and replacing them with the paper equivalent. Although there are challenges with the paper product breaking down and becoming mushy after extended use, it has not deterred restaurants from making the switch. A & W has been a leader by being the first fast-food … Continue reading Single-use plastics soon to be a product of the past?Read More »
Verbal Communication : What are you really saying?
Verbal communication is the focus of this issue, both (verbal and non-verbal) are essential when providing an exceptional customer experience.Read More »
Non-Verbal Communication in the Restaurant
What is your restaurant communicating to the public? Communication in restaurants begins with non-verbal. First impressions are formed based on the appearance of a restaurant.Read More »
Be Prepared and Control your Income
One of the most integral parts of being a successful server is being prepared. :Read More »
Here are the top 5 reasons…
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Cross-Training How much can you stand to win?
How much can you stand to win?Read More »
Staff Retention Plan
Getting Millennials EngagedRead More »
Secret-Shopper
How would your restaurant score?Read More »